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Telehealth Informed Consent

Last updated July 2026

Placeholder document. This consent is a working draft pending review by counsel and is published for transparency while the practice onboards. It will be replaced by the counsel-approved version before members complete intake.

Telehealth means receiving care from a licensed clinician through electronic communication: video visits, asynchronous review of your intake and records, and secure messaging. Before receiving care through MYST Medical PLLC, you should understand the following.

How telehealth works at MYST

  • Your intake and health history are reviewed by a licensed provider.
  • Some care is asynchronous: the provider may review and decide on your request without a live visit when clinically appropriate.
  • You may be asked to complete labs or an in-person evaluation when the provider determines it is needed.

Benefits and risks

Telehealth improves access and convenience. Its limitations include the absence of hands-on examination, dependence on the accuracy of the information you provide, and the possibility of technical failures. Care may be delayed or redirected to in-person treatment when telehealth is not appropriate.

Your rights

  • You may withhold or withdraw consent to telehealth at any time without losing access to alternative care options.
  • You will be told when a therapy is declined and why, and you may request review.
  • Your records are maintained under the practice’s clinical policies and applicable law.

Emergencies

Telehealth is not for emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room.